Patient Services Coordinator Job at Oak Dental Partners - Lakeland, Lakeland, FL

  • Oak Dental Partners - Lakeland
  • Lakeland, FL

Job Description

Full-time Front Office Coordinator needed in Lakeland for patient scheduling, records, and care coordination.

# Dynamic Front Office Role
Join a collaborative dental team as the face of the practice, handling patient reception, scheduling, office correspondence, and records management in a fast-paced setting.
# Comprehensive Employee Benefits
Enjoy a complete compensation package featuring medical, dental, and vision insurance, 401(k), paid time off, paid holidays, flexible spending accounts, and company-provided life insurance.
# Career Growth & Support
Access robust professional development through an internal Learning Management System (LMS) with complete hands-on training provided for patient records and diagnostic imaging setup.

Title

Patient Services Coordinator

Job Description

Role Overview:
The Patient Services Coordinator/Records Technician serves as the primary point of contact for patients. Key duties include managing appointment scheduling, handling incoming phone calls and emails, greeting patients during check-in, verifying insurance, and processing billing and payments.
Additional Responsibilities:
The position oversees patient records management, handles general office correspondence, coordinates care referrals with specialists, and assists the Treatment Coordinator with x-rays and clinical photos for new patient consultations. Training will be provided for taking patient records.
Working Environment:
Desk-based role within a friendly, professional, high-traffic front desk environment requiring multitasking and strong communication skills.

Salary Range

full-time $25,000 - $32,000 per year

- Competitive salary based on qualifications and experience.

Benefits
  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Supplemental Life Insurance: Offered
Company Provided Life Insurance: Offered
Paid Holidays: Offered
Learning Management System (LMS): Provided for skill development

Shift & Schedule

Full-time, Monday through Friday, 8:30 AM–5:00 PM.

Requirements
  • Experienced Dental Receptionist / Admin (1+ years)

High school diploma or equivalent: Required
Previous dental office or customer service experience: Preferred
Knowledge of dental office management software: Required

Hiring Process

[1] Please apply through the Jobley application form
↓
[2] A recruiter will contact you to schedule an interview
↓
[3] Interview
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[4] Job offer
↓
[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

Job Tags

Full time, Work at office, Monday to Friday, Flexible hours, Shift work

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