Job Description

Job Details

Multiple locations at 1 Wall street (Printemps);
Position: Captain
Full Time & Part Time;
Shifts available: Lunch and Dinner;
Weekdays and Weekends.

Captain: Hourly $17.00 + Tips

Reports to:   General Manager, AGM, Service Manager

ABOUT PRINTEMPS:

Storied French luxury department store, Printemps, is preparing to open its first ever US location at One Wall Street in the heart of the Financial District.

Located in the historic 50-story landmark, Printemps will have five distinct food and beverage concepts ranging from a casual cafe to a fine dining restaurant. Food and beverage is helmed by Top Chef alumnus and 3-time James Beard

Award Winner, Chef Gregory Gourdet.

ABOUT KENT HOSPITALITY GROUP:

Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal “James” Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. 

We are dedicated to delivering fine dining, unmatched hospitality, and first-rate

experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.

JOB SUMMARY

The Captain plays a crucial role in providing exceptional service during the daily operations of the establishment. This role requires the ability to prioritize and use good judgment in a fast paced environment with a warm and friendly demeanor. 

We believe in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Captain you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co-workers & managers.

This is a full time position. Our locations at Printemps Mall are open 7 days a week. We are closed for Thanksgiving, Christmas Eve, and Christmas Day.

KEY RESPONSIBILITIES

A successful candidate will be able to assist Guests, Kitchen staff and Management, performing any tasks necessary to ensure a high-quality dining experience.

• Must be available to work weekends and holidays. 
• The ability to work quickly and adapt on the go. 
• Support events if and when needed. 
• Ensure company policies and procedures are followed. 
• Be a creative logical thinker with a focus on creating the optimal outcome.
• Address Guests' concerns and inquiries promptly and professionally. 
• Having detailed knowledge of the menu and articulating those details with enthusiasm, taking all guest’s orders, executing beverage service adhering to proper standards. 

You Are:

• Bright; animated; lively; cheerful; vivid or brilliant
• Spirited: having or showing mettle, courage, vigor, liveliness, etc.
• Reliable: that may be relied on or trusted; dependable in achievement, accuracy, honesty, etc.

Benefits & Perks: 

• Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits
• Dining Discounts, Wellness Program

Preferred Education and Experience:

• Ability to communicate in English preferred
• GED or equivalent level of education preferred

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